Privacy Policy for Simplify Words

Last Updated: 2025-01-01

At SimplifyWords ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, browser extension, or related services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect
We collect two types of information: personal information and non-personal information.

1.1 Personal Information
We may collect the following personal information:

Account Information: When you sign up, we collect your email address and any information you provide.
Payment Information: If you subscribe to our paid plans, we collect payment details (e.g., via Stripe). We do not store your credit card information; it's securely processed by our payment provider.
Support Requests: If you contact us, we may collect your email and details about your inquiry.

1.2 Non-Personal Information
We may collect non-personal information automatically when you use our Services, such as:

Browser type, device type, and operating system.
IP address and location data (to provide better service).
Usage data, such as which features you use.

2. How We Use Your Information
We use the information we collect to:

Provide the Services: Simplify text, explain content, and manage your account.
Improve the Services: Analyze usage patterns to enhance features and fix bugs.
Communicate with You: Send confirmations, updates, or promotional materials (you can opt out anytime).
Billing and Payments: Process payments and manage subscriptions.
Legal Obligations: Comply with legal requirements or respond to lawful requests.

3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:

Service Providers: Trusted third parties who assist us in delivering the Services (e.g., hosting, payment processing, analytics).
Legal Authorities: If required to comply with legal obligations or enforce our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking
We use cookies and similar technologies to:

Remember your login details.
Track usage and improve performance.
Deliver personalized content.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Services.

5. Data Security
We take reasonable measures to protect your information from unauthorized access, theft, or loss. This includes:

Encrypted data transmission (e.g., HTTPS).
Secure storage of user data.
Limiting access to sensitive information to authorized personnel only.

While we strive to protect your data, no system is 100% secure. Use the Services at your own risk.

6. Data Retention
We retain your information as long as necessary to:

Provide the Services.
Comply with legal obligations.
Resolve disputes and enforce our agreements.

You can request to delete your data by contacting us at support@simplifywords.com.

7. Your Rights
Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Update inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal exceptions.
Opt-Out: Opt out of marketing communications.
Portability: Request your data in a portable format.

To exercise your rights, contact us at support@simplifywords.com.

8. Children's Privacy
Our Services are not intended for users under the age of 13. We do not knowingly collect information from children. If we learn that a child under 13 has provided personal information, we will delete it.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted on our website. Your continued use of the Services after updates constitutes your acceptance of the revised policy.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@simplifywords.com